1. _________ are specialized utility programs that make using the Internet and the Web easier and safer.
A.Telecom
B.Web utilities
C.Norton Utilities
D.Web firewalls


2. __________ are widely used to add interest and activity to a Web site by presenting animation, displaying graphics, providing interactive games, and more.
A.applets
B.bots
C.plug-ins
D.spiders


3. The _________ engine receives the results, eliminates duplicates, orders the hits, and provides the edited list to you.
A.megasearch engines
B.metasearch engines
C.general programs
D.flames


4. A(n) __________ is a private network that connects more than one organization.
A.intranet
B.extranet
C.internet
D.local net


5. The extensions .gov, .edu, .mil, and .net are called
A.DNSs
B.e-mail targets
C.domain codes
D.mail to addresses


6. The __________ is the multimedia interface to resources available on the Internet.
A.Web
B.ISP
C.browser
D.URL


7. A(n) __________ protects an organization's network from outside attack.
A.fortress
B.firewall
C.proxy
D.extranet


8. Electronic commerce involves two parties: business and consumers. There are three basic types of electronic commerce
A.B2C, C2C, E2E
B.B2B, B2C, C4C
C.B2C, C2D, B2B
D.B2C, C2C, B2B


9. Helper applications that can greatly reduce the time spent waiting for Web pages to download to your computer are known as
A.Off-line browsers
B.QuickTime player
C.On-line browsers
D.Standard-line browsers


10. When you use a(n) __________, you enter a phrase reflecting the information you want.
A.keyword search
B.index search
C.spider
D.applet


11. A private network within an organization is called a(n) __________.
A.intranet
B.extranet
C.internet
D.local net


12. To move files across the Internet from a remote computer to your computer, you would use
A.IRC
B.Telnet
C.FTP
D.WAIS


13. The most popular use for the Internet is
A.going shopping
B.conducting research
C.playing games, reading, listening to music
D.communicating via e-mail


14. Sites that are designed to encourage you to visit them each time you are on the Web, to act as your home base, and to use as a gateway to their resources is called
A.home page
B.engines
C.portals
D.bots


15. Virtual stores for B2C electronic commerce are also known as
A.auctions
B.houses
C.Web storefronts
D.Internet buyers


16. Buying and selling goods over the Internet is called __________.
A.hyper-marketing
B.cyber-selling
C.e-commerce
D.euro-conversion


17. __________ commit the majority of computer crimes.
A.Employees
B.Hackers
C.Outside users
D.Members of organized crime


18. A program that allows the user to selectively filter or block the most intrusive ad network cookies is called
A.technical cookie program
B.cookie-cutter program
C.anti-cookie cutter program
D.anti-cutter program


19. One of the best ways for an individual to guard programs and data is to store disks properly and to
A.avoid extreme conditions, such as direct sun, rain, cigarette smoke, or food and drink
B.encrypting and restrict information frequently
C.make backup copies frequently
D.store all programs and data in remote locations


20. Sitting two feet from your computer screen and 3 feet from neighboring computers can reduce the chances for
A.eyestrain and headache
B.back and neck pain
C.repetitive strain injury
D.harm from electromagnetic field emissions


21. Taking frequent, short breaks from data entry work is a way to reduce the chance for
A.eyestrain and headache
B.back and neck pain
C.repetitive strain injury
D.harm from electromagnetic field emissions


22. Businesses search employees' electronic mail and computer files using so-called
A.theft
B.hacking
C.snoopware
D.theft-ware


23. Two types of cookies are
A.advanced and remedial
B.traditional and natural
C.natural and ad network
D.ad network and traditional


24. When you visit a Web site, your browser stores critical information onto your hard disk, typically without your permission or knowledge. Your browser creates a ________ file that includes this information.
A.cookie
B.damage
C.illusion
D.history


25. Computer users can help protect the environment by
A.conserving, recycling, and education
B.buying, using, and throwing away old systems
C.buying, conserving, and keeping machines on when not in use
D.sharing systems and buying systems jointly


26. The Privacy Act of 1974
A.prohibits access to electronic mail systems
B.allows you to check on your credit rating
C.protects all forms of electronic privacy
D.restricts the way the federal government shares data


27. One variant of the virus is the __________.
A.worm
B.centipede
C.cocoon
D.wiggle


28. One of the safest procedures to protect software and data is to include
A.screening of applicants to be sure they have no previous records
B.guarding of passwords and frequently changing them
C.making frequent backups of data and storing in remote locations
D.auditing of data and programs once a year


29. A knowledge-based system is designed to
A.replace human decision making with a machine.
B.learn how people make decisions, and then make the decisions for them.
C.process problems sequentially, from top to bottom.
D.provide advice to people who would otherwise rely on human experts.


30. A collection of graphics programs and supporting data files is called a
A.groupware application.
B.freehand package.
C.graphics suite.
D.shared program collection.


31. More serious applications of virtual reality involve
A.participating in amusement park rides
B.video games and projects
C.training environments
D.knowledge-based systems


32. A(n) __________ is a design tool that shows the overall flow of a multimedia presentation.
A.link
B.flow-chart
C.story board
D.Gantt chart


33. Another name for a knowledge-based system is
A.a perception system.
B.a conventional system.
C.an expert system.
D.a database management system.


34. A newer technology that leads to high-quality, photo-realistic virtual reality applications involves a technique called
A.IPIX
B.IPAS
C.IPTX
D.IPSW


35. A mobile robot
A.acts as a transportation system, like a "mailmobile."
B.imitates some human senses.
C.performs manufacturing tasks like painting cars.
D.is another name for virtual reality.


36. Programs used to create or modify vector images are called
A.illustration programs.
B.image editors.
C.graphical modifiers.
D.bit publishing packages.


37. A simulated experience generated by computer, like visiting the surface of the sun or experiencing life inside a human blood cell, is called
A.artificial solar visitation.
B.extended experience.
C.virtual reality.
D.vicarious actuality.


38. Robots used to perform a variety of tasks are
A.perception robots
B.industrial robots
C.mobile robots
D.artificial robots


39. The connection between a multimedia presentation and a file containing a song to be played is called a(n) __________ .
A.link.
B.chain.
C.pointer.
D.tie.


40. Clicking on special areas called __________ activates the various features of a multimedia presentation.
A.activators
B.starters
C.pages
D.buttons


41. Multimedia can contain
A.graphics, animation, video, music, and voice.
B.only numeric-type data.
C.numeric, text, and picture data.
D.databases that, in turn, contain other databases, creating a massive data collection.


42. CorelDraw is an example of a(n)
A.groupware application.
B.bit publishing packages.
C.illustration program.
D.graphics suite.


43. The type of database created for a company's use and stored on a single machine is called a(n) __________ database.
A.individual
B.company or shared
C.distributed
D.proprietary


44. A __________ database is organized into parent and child nodes.
A.hierarchical
B.network
C.relational
D.object-oriented


45. A(n) __________ database can handle unstructured data like photographs, graphics, audio, and video.
A.hierarchical
B.network
C.relational
D.object-oriented


46. __________ file organization is a compromise between storing records one after the other and storing them by key.
A.Sequential
B.Index sequential
C.Direct
D.Random


47. Two types of company databases might be
A.common distributed database and common user database
B.common user database and common proprietary database
C.common proprietary database and common operational database
D.common operational database and common user database


48. The type of database that is stored at several locations in a company is called a __________ database.
A.individual
B.company or shared
C.distributed
D.proprietary


49. Which of the following is a problem solved by a database?
A.incorrect data
B.useless data
C.slow access time
D.data redundancy


50. You have your own database of your associates' names, addresses, extensions, and home phone numbers on your personal computer at work. This type of database would be considered a _____.
A.microcomputer database
B.home database
C.private database
D.shared database


51. A __________ database uses tables to show the relationships among the fields in the files and is the most flexible type of database organization.
A.hierarchical
B.network
C.relational
D.object-oriented


52. A collection of related files is called a
A.field
B.record
C.master record
D.database


53. The type of database that is developed as a commercial venture, for example Dow Jones Interactive Publishing, is called a(n) __________ database.
A.individual
B.company or shared
C.distributed
D.proprietary


54. __________ is the situation where changes made in one place in the database are reflected in another related place.
A.data redundancy
B.data sharing
C.data integrity
D.data security


55. The information flow required by middle managers is usually
A.horizontal
B.downward
C.both horizontal and vertical
D.upward


56. The group in a business that takes in raw material and turns out finished goods is __________.
A.human resources
B.accounting
C.marketing
D.production


57. A(n) __________ report, produced by a management information system, is issued only when requested.
A.predetermined
B.periodic
C.exception
D.demand


58. The group that finds and hires people is usually referred to as
A.human resources
B.accounting
C.marketing
D.research


59. Whereas a transaction processing system (TSS) creates databases, a(n) __________ uses databases to make decisions.
A.ESS
B.DSS
C.MIS
D.SSS


60. The two support systems for information workers are
A.data base systems and office automation systems
B.office automation systems and videoconferencing systems
C.knowledge work systems and office automation systems
D.knowledge work systems and CAD/CAM


61. Managers can get information to solve unexpected problems using a __________ system.
A.decision support
B.management information
C.exception
D.problem processing


62. CAD/CAM is often used in
A.manufacturing
B.library science
C.the development of information systems
D.the retrieval and dissemination of information


63. The information flow required by supervisors is mostly
A.horizontal
B.downward
C.vertical
D.upward


64. Information workers involved with the distribution and communication of information are called
A.MIS workers
B.data workers
C.DIS workers
D.knowledge workers


65. A production schedule or a budget summary would be created by a(n) _________ system.
A.executive support
B.decision support
C.management information
D.transaction processing


66. __________ area relates new discoveries to the firm's current or new products.
A.human resources
B.accounting
C.marketing
D.research


67. The group of people in an organization who deal with long-range planning are the
A.top managers
B.middle managers
C.supervisors
D.workers


68. The _________ keeps track of all summaries of all transactions to produce income statements and balance sheets.
A.general ledger
B.general journal
C.special ledger
D.information journal


69. In the ______ approach, the old and new systems are operated side by side until the new one has shown it is reliable.
A.direct
B.parallel
C.pilot
D.phased


70. The __________ phase of the systems life cycle contains periodic evaluations and updates of the system.
A.preliminary investigation
B.systems analysis
C.systems implementation
D.systems maintenance


71. In the __________ approach to systems implementation, the new system is tried out in only one part of the company.
A.direct
B.parallel
C.pilot
D.phased


72. The flow of data within a system is described by a __________.
A.data flow diagram
B.top-down analysis
C.system flowchart
D.decision table


73. A __________ shows the data or information flow within an information system.
A.data flow diagram
B.top-down analysis
C.system flowchart
D.decision table


74. Economic, technical, and operational feasibility are all considered in the systems __________ phase of the systems life cycle.
A.design
B.analysis
C.development
D.implementation


75. In the data analysis step, data is analyzed to
A.determine what is being sent into the system
B.ensure what is being printed
C.examine the input
D.learn how the information flows


76. Which of the following documents describes the relationship between input and output documents?
A.grid chart
B.decision table
C.system flowchart
D.data flow diagrams


77. The systems development life cycle will be shortened using a method called _________.
A.pseudo-coding
B.reduced analysis methodology
C.rapid applications development
D.rapid deployment programming


78. The information problems or needs are identified during the ________ phase of the systems life cycle.
A.preliminary investigation
B.systems analysis
C.systems design
D.systems development


79. In the __________ phase of the systems life cycle, alternative systems are designed, the best system is selected, and a design report is written.
A.preliminary investigation
B.systems design
C.systems development
D.systems implementation


80. The ______ conversion method is preferred when there are many people in an organization performing similar operations.
A.direct
B.parallel
C.pilot
D.phased


81. _________ involves building a model that can be modified before the actual system is installed.
A.Prototyping
B.RAD
C.Coding
D.Modeling


82. People are trained to use the new system during the systems __________ phase of the systems life cycle.
A.design
B.development
C.implementation
D.maintenance


83. The first step in the systems life cycle is
A.create a model
B.preliminary investigation
C.systems analysis
D.systems design


84. Checklists, grid charts, and decision tables are all tools used in the __________ step.
A.preliminary investigation
B.systems analysis
C.systems development
D.systems implementation


85. The graphical representation of a program is usually presented in a
A.pseudocode routine
B.flowchart
C.module
D.picture chart


86. Once the program has been checked by hand, it is run through a computer to translate the written program from the programming language into machine language. This is called __________.
A.attempt at translation
B.compilation
C.sample data testing
D.desk checking


87. Documentation is written
A.once the program has been completed and tested
B.when the users are given control
C.all during the programming process
D.when the software is released


88. __________ means testing a program by giving it to a group of potential users.
A.Attempted translation
B.Beta testing
C.Sample data testing
D.Desk checking


89. The majority of the lifetime of a program is spent in the __________ step.
A.maintenance
B.design
C.coding
D.testing


90. Software that helps design, code, and test programs is referred to as a
A.CAUSE (computer assisted Unix software environment)
B.CASE (computer aided software engineering)
C.CLOC (computer licensed operations code)
D.CULP (combined users licensed protocols)


91. In __________ the focus of the programming effort is on the relationship between previously defined procedures.
A.CASE
B.structured programming
C.top-down development
D.object-oriented programming


92. The actual writing of a program in a programming language is called
A.program design
B.logic structure
C.language translation
D.coding


93. A list of instructions for the computer to follow to accomplish the task of processing data into information is a(n)
A.program objectives
B.system
C.program
D.static design


94. The __________ loop means that the loop statements will be executed at least once.
A.IF-THEN-ELSE
B.DO UNTIL
C.WHAT-IF
D.repeater


95. One of the advantages of the changes in information technology is
A.people are put out of work
B.new businesses are created
C.data can be lost and/or stolen
D.new skills are constantly in demand


96. Many organizations are now making formal plans to
A.keep track of technology and implement changes
B.hire more traditionally trained personnel
C.set up long-range planning to integrate and upgrade issues
D.ignore changes in technology until they are proven


97. The career of __________ is very fast growing and is expected to almost double in the next three to four years.
A.systems analyst
B.technical writer
C.network manager
D.computer trainer


98. The __________ ensures that existing information and communication systems are operating effectively.
A.systems analyst
B.technical writer
C.network manager
D.computer trainer


99. A __________ prepares and presents classes to teach application software and to instruct users on how to use the organization's information system.
A.systems analyst
B.technical writer
C.network manager
D.computer trainer


100. Technology can create products that
A.are new products, new enterprises, and new customer/supplier relationships
B.are cheaper, lighter, and faster
C.operate faster, are priced cheaper, and often of better quality
D.add customer tracking, on-line banking, and delivery confirmation



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