NYT  November 10, 1999
 

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        School Board Uses Computer Filter
        to Block Student Access to Web Sites

        By ANEMONA HARTOCOLLIS

           The Board of Education has installed a filter on its
            computer system that blocks students in New York
        City schools from gaining access to any Web sites that
        include categories like news and sex education,
        including those of major news organizations, policy
        groups and scientific and medical organizations,
        officials acknowledged yesterday.

        Students, parents and teachers at Benjamin Cardozo
        High School in Queens, one of the city's most
        prestigious and competitive schools, said Tuesday that
        they had complained to the New York Civil Liberties
        Union, because the blocking program made it almost
        impossible for them to conduct sophisticated research
        projects on the Internet.

        Jan Shakofsky, a humanities teacher at Cardozo, said
        her students discovered the filter when they tried to
        carry out an assignment on "researching the pros and
        cons of an issue." When they tried to determine how
        members of Congress had been rated by the National
        Rifle Association, they received a message saying,
        "Access Denied."

        They were given the same message when they tried to
        call up sites about breast cancer, anorexia and bulimia,
        child labor, AIDS and organizations that support
        abortion -- but not those that oppose it -- because they
        contained censored words. Even the last chapter of
        John Steinbeck's "Grapes of Wrath" was forbidden,
        students said Tuesday, because of a passage in which a
        woman lets a starving man suckle at her breast.

        "I have to tell you, I'm not a true civil libertarian," Ms.
        Shakofsky said. "I'm the mean person who asks them to
        delete solitaire, Free Cell, hearts and minesweeper
        from their computers. I don't think they should have
        pornography. But I felt they should be able to do
        research."

        Teachers said the censorship was not unique to
        Cardozo, but had plagued schools throughout the city
        that had recently expanded their computer programs,
        using a federal grant that has allowed every school in
        the city to be connected to the Internet, mainly through
        the Board of Education's server at Metrotech in
        Brooklyn. The same server, officials said, is used by
        many computers within the Board of Education.

        Rather than create its own policy on student access,
        teachers said, the board purchased a commercial
        filtering program, I-Gear, and let it set the standards.

        I-Gear, made by Urlabs, a subsidiary of the Symantec
        Corporation, is one of the most popular filtering
        programs, school officials said, and is used by school
        systems across the country and in Canada. Officials at
        Symantec of Cupertino, Calif., did not return messages
        late yesterday.

        Norman Siegel, executive director of the civil liberties
        group, faxed a letter to Chancellor Rudy Crew
        yesterday, complaining that the board was engaging in
        "broad censorship of Internet access," by blocking
        entire categories of Web sites based on forbidden
        words and phrases.

        "The blocking program sweeps far too broadly," Siegel
        said in his letter. "It significantly undermines teachers'
        ability to conduct their lessons and students' ability to
        complete their classroom assignments on the Internet."

        The board has the right, Siegel said in an interview, to
        exercise judgment about what information is available
        to students, but he said it made no sense to adopt "a
        software company's one size fits all standard,"
        regardless of educational considerations, for all
        students from kindergarten through high school.

        Pam McDonnell, a spokeswoman for Dr. Crew, said
        the Board of Education is drafting a policy on Internet
        access, which will allow schools to "tweak" the I-Gear
        filter. The policy, she said, will attempt to be sensitive
        to the concerns of parents and communities, and will be
        tailored to the ages of students.

        Until now, many schools had used their own servers,
        and officials in those schools or in the local districts
        decided what information to restrict.

        Some school officials said Tuesday that the Board of
        Education had also made it difficult for children to use
        e-mail in class as a tool to exchange notes about
        homework, or to communicate with experts for class
        projects.

        Accounts can be set up in the names of teachers, but not
        students, they said, and must go through the Board of
        Education. Teachers who have tried to set up free
        e-mail addresses for their students, through Yahoo, for
        example, have found those services blocked, they said.
        Teachers said that even setting up a school Web site
        can be difficult, because parents must sign a release
        form before schools can display students' work.

        Michael Sobotka, whose daughter, Kathryn, is a junior
        at Cardozo, said he objected to any form of Internet
        screening, because children were being denied the
        tools to investigate both sides of an issue and think for
        themselves. Mr. Sobotka, an importer of dental
        instruments, said school officials were overreacting
        when they perceived the Internet as more dangerous
        than traditional media, like print or television.

        "I think it is unconscionable that our children are told
        what they can or what they cannot read or see," he said.
        "Once you block one thing, you are agreeing that in
        essence, censorship is O.K., and I don't think it is."

        Donna Lieberman, director of the civil liberties union's
        Reproductive Rights Project, said that until about a
        week ago, students could see the Web sites for Right to
        Life and Operation Rescue, which oppose abortion, but
        were denied access to Planned Parenthood and the
        Alan Guttmacher Institute, which support abortion
        rights. She said that all sites dealing with abortion, pro
        and con, had been blocked after her office complained
        to the Board of Education.

November 11 follow-up story:

        School Officials Defend Web Site Filtering

        By ANEMONA HARTOCOLLIS

            As more teachers came forward Wednesday with
            new accounts of students doing research being
        blocked from Internet access, New York City school
        officials Wednesday defended their use of a computer
        program that filters out sites with references to
        weapons and breasts, even if the sites were about
        medieval weapons and breast cancer.

        One teacher told how students studying the Middle
        Ages had been barred from Web sites about medieval
        weapons -- including the American Museum of Natural
        History and the Society for Creative Anachronism --
        even though they would help students better understand
        the curriculum.

        "The Board of Education has left me high and dry," said
        Debra Sandella, a fifth-grade teacher at the Manhattan
        School for Children on the Upper West Side of
        Manhattan. "It's a technical world, and if they can't get
        access through technology, these children will be at a
        severe disadvantage."

        Chad Vignola, counsel to Chancellor Rudy Crew, said
        accounts by teachers, students and the New York Civil
        Liberties Union about the filtering software were
        exaggerated, and denied that the board was trying to
        censor access to information. But a day after the
        complaints became public, Vignola and other board
        officials said they could not confirm or deny that
        specific Web sites -- including those for Planned
        Parenthood, CNN, The New York Times and The Daily
        News -- were not available to schools.

        Vignola said the board had no immediate plans to
        remove or modify the software, which affects all
        schools hooked up to the central board's computer
        system, on a systemwide basis. But he said that over the
        next 60 days, the board would be training school staffs
        to use the software and modify it as they see fit.

        At a hastily called news conference at the board's
        headquarters in Brooklyn, Jackson Tung, the board's
        director of technology, gave out his office telephone
        number -- (718) 935-4500 -- inviting schools to call
        him if teachers or administrators felt their educational
        programs were being damaged by the filtering. He said
        his office would try to help them in some way.

        Later, a spokeswoman for the chancellor, Pam
        McDonnell, said "Ideally, we're not going to want to do
        it one by one, but if we have to, we have to."

        The problem began as the Board of Education tried to
        expand its Internet program, using a $100 million
        federal grant called Project Connect. The grant has
        provided a high-speed Internet connection for all 1,100
        city schools this year, board officials said. Almost
        every school is connected through the board's central
        server at the Metrotech Center in Brooklyn.

        The board installed a filtering program, I-Gear,
        produced by the Symantec Corporation, on its server.
        Board officials said Wednesday that I-Gear was chosen
        because it could be programmed to make very fine
        distinctions, for instance, between "big breast and
        chicken breast," and to tailor its filter to individual
        schools or even to individual students as they logged
        on.

        Bernard I. May, senior product manager of Symantec,
        in Cupertino, Calif., said it was up to customers to
        make those finer judgments. He said he could not
        explain why entire Web sites, like the Museum of
        Natural History or Planned Parenthood, might have
        been banned by the Board of Education. "We give them
        every flexibility," he said. "That's the beauty of the
        system, and it's their choice how to implement it."

        Vignola said that in the board's haste to provide Internet
        access, it used ready-made filtering categories
        provided by Symantec. A board employee selected five
        broad categories of information -- sex, nudity, hate,
        racism and weapons -- out of 23 provided by the
        software program.

        Teachers said the categories were so broad that
        students got a message saying "access denied" when
        they tried to gain access to Web sites for the National
        Rifle Association, sites with references to John
        Steinbeck's "Grapes of Wrath," and sites about breast
        cancer, child labor, anorexia and bulimia, and AIDS.

        Jan Shakofsky, a humanities teacher at Cardozo High
        School in Queens, said students working on a project
        about diabetes among black and Hispanic teenagers
        could not get diabetes sites because they mentioned
        erectile dysfunction. At one point, she said, the Special
        Olympics was blocked out, as was all news and all
        weather. So were the Justice Department crime
        statistics.