Where Those Who Can, Teach

                By Leslie Walker
                Washington Post Staff Writer
                Thursday, September 16, 1999; Page
                F1

                Like many an Internet tale,
                this one is told by the users.
                Call it the birth of Karaoke
                U., a school where everyone
                is a teacher.

                It started when educational
                software company
                Blackboard Inc. put its
                professional course-creation
                tools on the Web for free.
                The idea was to show
                teachers how they could
                enhance their classroom instruction with automatic quiz
                builders, electronic test grading, chat, calendars and
                discussion boards. Blackboard's founders were hoping
                teachers would fall in love and persuade their schools
                to buy the company's $5,000-to-$100,000 software.

                But within weeks after Blackboard ran an ad touting its
                tools at another Web site, more than 1,000 people came
                and created full-blown courses at Blackboard.com,
                including hundreds of teachers who were not affiliated
                with schools. "We had a course on how to play contract
                bridge, a Cisco certification class, a Series 7
                stockbroker exam," said Michael Chasen, co-founder of
                District-based Blackboard.

                So in May, Blackboard revamped its Web site to add a
                dollop of e-commerce and let people search for courses.
                Now anyone who creates a course there and is willing
                to pay $100 can charge tuition, sign up students, bill
                them through Blackboard and keep 80 percent of the
                revenue. So far, more than 9,000 live courses are hosted
                at Blackboard.com, including one on infertility that a
                doctor created and one about town planning crafted by a
                community group in Gaithersburg.

                Blackboard.com is at the forefront of a grass-roots
                movement in education, even though most of its courses
                are still linked to offline schools and it is barely
                beginning to explore the free-lance teaching world.
                Blackboard has no plans to abandon its core software
                business, either. After all, more than 300 universities,
                including Harvard, Yale, Cornell and Georgetown, have
                bought its electronic tool kit to create Web sites that
                supplement their traditional instruction.

                But on the Internet, strategies shift as fast as the mind
                can wrap itself around new ideas. And so it is that
                Blackboard, eCollege.com, DigitalThink and dozens of
                other start-ups are tinkering with new online learning
                environments – even partnering to make their products
                work together.

                Some are helping traditional educational institutions go
                online. Others are creating entirely new virtual schools,
                taking advantage of the global computer network's
                ability to break through the time and space limitations
                that have long governed the country's $740
                billion-a-year educational market.

                Inside this swirling new educational galaxy, a few firms
                are vying to become the central stations where
                self-directed students might start their learning journeys
                by finding and signing up for courses from far-flung
                sources. One is HungryMinds.com, a San
                Francisco-start-up that is launching an educational
                portal in two weeks. Another is a "personal learning
                community" called SmartPlanet that Ziff-Davis Inc. is
                launching on the Web this month. Both will offer free
                tools for people to teach courses and share information
                in nontraditional formats.

                Many of the new players share a broader goal: "We
                want to be the Yahoo of online learning," said Stuart
                Skorman, the founder of Hungry Minds. "We are helping
                to start a new industry – something called online
                learning that did not exist before."

                The idea is to create virtual communities with registrars
                where people can mix and match courses from different
                institutions, including personal how-to training, career
                development and academic studies. In the same way that
                Yahoo offers two distinct Web directories – one listing
                its own content and the other cataloguing content at other
                people's Web sites – HungryMinds.com will wrap a
                comprehensive directory of tens of thousands of
                Web-based courses around a smaller listing of services
                created and hosted by its own staff and partners.

                Hungry Minds announced partnership deals last week to
                market Internet courses taught by online pioneers
                University of California at Berkeley, UCLA-Extension
                and University of Maryland University College. The
                company also said it will carry new Web-only courses
                from women's network iVillage.com, employment
                supersite Monster.com and financial advisor
                SmartMoney.com.

                But most interesting will be what Hungry Minds calls its
                people's university, a Karaoke U. of sorts, where anyone
                will be able to create a course. Hungry Minds is
                screening the more than 1,000 submissions it has
                received from would-be teachers to figure out how open
                the system should be, what kind of quality controls are
                needed and how much of the tuition free-lancers should
                be able to keep.

                Skorman, a second-generation Internet entrepreneur who
                sold his Web video store Reel.com for $100 million last
                year, said his game plan is "like an airplane we're
                designing while we are building it."

                That plane arrives none too soon for Jason Roberts,
                whose own mini-learning portal has been feeling lonely
                in cyberspace for several years. Learn2.com, which is
                partnering with HungryMinds, offers thousands of short
                instructions on life's basics, like changing tires and
                getting a "clean, close" shave. "It's been a problem in
                the past because people have never been able to classify
                us," Roberts said. "There was no learning category in
                the search engines."

                The big worry, of course, is that without official
                accreditation systems it will be hard to tell which
                free-lance courses are worthwhile or whether teachers
                are who they say they are. It is not easily addressed,
                even if sites adopt reputation-feedback systems similar
                to what online auctioneer eBay uses to let buyers rate
                sellers.

                While such worries may slow down the democratization
                of education online, they cannot stop the Internet from
                empowering students to structure their own learning
                paths. In the learning markets of the future, you can bank
                on students, no longer constrained by geography or
                clocks, reaching out to sample more classes from around
                the world on their own need-to-know timetables.

                                     ***

                Send e-mail to Leslie Walker at
                walkerl@washpost.com.