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Transcribing a
Conversation
Due Tuesday, November 28th in class
In this assignment, you will collect
your own
data. You will do this by recording (video or audio) a natural,
regular,
real-life conversation among two or more people, of which you will be
one
of the conversational participants. The conversation can be
during
a family gathering, a gossip or joke-telling session among friends, a
study
session with fellow students, or a meeting at a religious or civic
organization
in which you participate. It should last at least half an hour,
enough
time to allow the conversation to flow.
This conversation does not have to be in
English,
although if it is in another language, you must provide a
transcription
in whatever language is used as well as a translation into English.
Setting up the conversation
The conversation should take place
somewhere
that is comfortable for your informants and that allows for a somewhat
private conversation to take place, wherever that may be: a living
room,
a kitchen, a coffee shop. Be aware that some places may be noisier than
others: a cafe, a conversation over Thanksgiving dinner, one that is
outside,
or that has more than three people will have more background noise and
be more difficult to transcribe than one between two people in a
private
room. You might make some adjustments to the setting in order to
get as good a recording as possible: turning off background music or a
blaring TV, closing the window, or, if in public, sitting as far away
from
other people as possible. However, we are interested in a
real-life
conversation, so don't make it seem too artificial.
Failure--in the form of an
incomprehensible tape--is
fine; it will simply mean that you have to try again.
Because we are working with human
beings, unexpected
things may happen: children may get sick, cars may not start, someone
may
have to work late. This means that you should plan on recording the
conversation
as soon as possible, because it may need to be rescheduled. DO
NOT
WAIT UNTIL THE LAST MINUTE TO DO THIS ASSIGNMENT!
Ethical considerations
Be upfront with people about who you are.
Let
them know the reason you are doing this and the purposes for which it
will
be used. Make sure that they are amenable to your doing this. Ask
people whether they would like to be referred to by their real names or
a pseudonymn, or, alternatively, tell them you will guarantee their
anonymity
(that you will give everyone pseudonymns). But if you tell them
you
will give them anonymity, follow through on that promise. You
should
also tell them that only your fellow students and the professor will
have
access to the conversation, and that we promise to keep that material
private.
Your informant(s) has done you a favor
in giving
you an interview. "The informant has decided to help you,"
notes
Bruce Jackson in Fieldwork (1989). How can you reciprocate? Be
respectful
and attentive. Don't make your objective of tape-recording the
conversation
take priority over observing and respecting the rules of the particular
situation you are participating in. You might consider what you
can
give your informant(s) in return, doing whatever seems natural and
respectful
for the relationship: buy them a cup of coffee or dessert or a drink,
give
them a copy of the tape or the paper, or whatever seems most
appropriate
to the situation or relationship.
Recording
A tape-recorder can be borrowed from the
Department
of Sociology, Anthropology, and Criminal Justice from the secretary,
Ms.
Sherry Pisacano, for 48 hours. If you borrow it, you will have to
sign an agreement saying that you will return the machine in time and
in
good condition; if this is not done, you will not get a grade for the
course
until you pay for a replacement tape recorder. You will have to
provide
your own tapes and batteries.
Before the time you have agreed to meet
with your
informants, make sure that the tape recorder is working (record
something
and play it back). Bring new batteries and make sure that you
have
enough tapes. Make sure you know how to use the equipment and are
comfortable around it. (Your nervousness in using it will make
your
informants nervous as well.) If you plan to use electric power, make
sure
that there is an outlet nearby and consider bringing an extension cord
just in case. But often relying on battery power allows you to be
more flexible in where you all sit and where the recorder is
placed.
The tape recorder should be placed in the middle between all
participants,
such as in the center of the table. If the table is a hard
surface,
you might put something soft underneath (like a napkin or handkerchief)
so it is not picking up its own vibrations when the table is accidently
jolted.
You should turn on the tape recorder at
the beginning
of the conversation and not shut it off until the conversation is over,
except in the following conditions: someone asks you to turn the tape
recorder
off momentarily in order to relate something confidential (for your
ears
alone) or the conversation itself stops momentarily (because someone
answers
a phone call, etc.). Otherwise, keep the tape recorder
running.
After you have turned the tape recorder on, you should check that it is
recording properly and be attuned to when the tape will need to be
changed
(every 30-45 minutes or so depending on the length of the tape).
But don't make the tape recorder the focus of your attention.
Although
the tape recorder may initially make people nervous, you should act
naturally
around it, looking at people's faces rather than the tape
recorder.
Within a few minutes, everyone will forget it is there.
First Run Through
You should plan to make time (about an
hour)
after you have tape-recorded the conversation to listen to it once
quickly
and make notes about it. You should write notes of a few pages about
the context (your kitchen at Thanksgiving dinner, a cafe, the time of
day,
etc) and the people involved, describing them and their relationship to
you. Look at chapter one of Jean Briggs's book Inuit Morality Play for a
description of a setting and characters. You want to describe the
setting in detail, perhaps drawing a map showing where people are
sitting, and getting a sense of the atmosphere (tense? warm?
anonymous?). You should note the time and date of the interaction
and discuss its meaning (do you have this family dinner every
night? Is this a special occasion or ordinary? etc). You
should describe the people in terms of their physical attributes (age,
gender, ethnicity, social class) as well as their relationships with
one another and with you. You should also provide any background
information that is necessary to understand what is happening in the
conversation. So write a draft initially and return to it when
you have finished the transcription to add any details or background
context you may have missed on the first go-round.
You should then listen to the tape,
first of all
to see whether the recording is usable. If words are unclear on the
tape,
you may be able to remember the context and what was said. As you
listen to the tape, you should type as much as you can hear without
making
a actual transcription. Secondly, if there are noises in the
background
or gestures or facial expressions that you remember being used (which
will
not be captured on the tape) or if some people left or entered during
the
conversation, you should note these in relation to the aural
information.
I strongly recommend that you listen to the tape as soon as possible
after
the conversation happened, so that you can use your memory to fill in
the
gaps of the tape, which captured only what the tape-recorder could
"hear."
Transcription
The next step is to make a full
transcription
of five minutes of the tape. Choose the five minutes that are
most
interesting to you or the clearest to transcribe. If you do this,
you should write a description of what the rest of the conversation
that
you recorded was like and indicate why you picked this particular five
minutes.
To transcribe your tape, you will need
to play
it back slowly and write down all that you hear--all words, all
sounds, attributed to their sources. (If you're not sure who said
what or what a sound is exactly, include it, but note this.) This may
sound
obvious, but it is more difficult than it may seem:
- You will need to be able to stop
the
tape often and
to rewind to review parts of speech which are unclear to you.
This
takes a long time! Allow hours for the transcription
process.
(It takes me six hours to transcribe one hour of tape.) Your goal
is accuracy. Include as much pre- and post-conversation (taped or
untaped) as you feel is applicable.
- You will need to pay attention to
what
the tape has
picked up other than just the text of the conversation--sounds
the
speaker or anyone else makes, including side conversations, people or
animals
coming in or out, heater rattling, tree branches scratching on the
window,
glasses clinking, cat meowing, phone ringing, umms and uhhs, coughing,
sighing, the works!
- You should account for any starts
and
stops in the
recording itself, and to account for why. (Pause for phone ringing,
etc.)
- You will need to consider the
non-verbal/non-auditory
things that went on during the event, such as gestures, facial
expressions,
entrances and exits.
Here is a quick hit-list of some things you
should
be taking into consideration:
- Capturing the overall flow: Few
people
talk in paragraphs,
let alone complete sentences. This provides a unique challenge to
even the most skilled writer. Use your breaks (line/paragraph) as
well as other markers to help indicate flow and emphasis. This
can
mean not using punctuation "correctly"--having fragments, run-on
sentences,
etc. You may determine breaks in terms of content or where the
informant
pauses--but be aware of what is your choice and what is theirs.
- Capturing vernacular: don't clean
it
up! Write down exactly
what your informants say, as they say it--slang, curses,
insider
language, dialect, etc. And don't leave out the "umms", "uhhs" or
"likes."
- Capturing intonation: use the key
in
Schiffrin pages
431-432 or Goodwin pages 130-131 to guide you in marking highs and
lows, shouts, drawn out
words,
words trailing off, rapid speech, inbreath, etc.
- Overlapping speech, interruptions,
silences and pauses: if one or more
person is speaking
at the same time, follow Schiffrin's guidelines on pages 431-432 or
Goodwin on pages 130-131.
- Words you can't hear: don't make it
up!
Although
if you can make it out with the help of memory, or can remember what it
was generally about, put that in brackets. Use ellipses [...] to
indicate missing words.
- Add in non-verbal information:
gestures, facial expressions,
nervous tics, etc.
- You will want to play back the tape
in
full one last
time after you are finished transcribing it, reading along with your
transcription,
to see that it is truly accurate to the overall flow as well as the
individual
nuances.
- Provide a glossary for any insider
terms we might
not understand.
For examples of transcriptions, see the
readings
from
Schriffin, pages 97-136 and Goodwin, pages 110-129. I would be
happy
to meet with you to discuss any problems or decisions you are having
trouble
making as you complete your transcription.
What is due on Tuesday, November 28th
in this order:
- Description of the context and
participants
- The run-through of the entire
conversation with the transcription of five minutes of conversation
where it is located in the run-through
- The transcription key explaining
what the symbols you used mean
Bring two copies as
you
will be working on your transcription in small groups in class.
This will be your only paper where you
are not graded on your understanding of sociological theory and your
ability to write an argument-driven paper. Instead, what will be
graded here is meticulousness, thoroughness, and attention to detail.
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